Policies
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Shipping policy
Your order will be shipped from my home studio in Mississauga, Ontario, Canada!
PROCESSING TIMES
Current processing times are 6-8 business days, but I always aim to ship out orders ASAP. If you need rush shipment on your order, please send me a message!
FEES
Shipping fees are based on the total weight of the items in your cart.
TRACKING
If an "untracked" shipping option is chosen, please keep in mind that I will not have any information about your order's whereabouts after it is dispatched.
DELAYS
Please keep in mind that due to volume and backlogs at customs stemming from uncertainty surrounding tarriffs and trade between Canada and the USA (among other factors), significant delays (up to 14 business days) may be experienced.
Your patience and understanding is super appreciated!
Refund policy
Refunds are considered on a case-to-case basis. If there is a problem with your order, please send me a message!